If you are working for the police, and wish to create your MyEdenred account, please use your Matricule instead of the national registration number
Back to website
Submit a request
Sign in
Edenred - Helpdesk
My Edenred Card
My Edenred Card
Using my Edenred Card
How do I activate my card?
What energy labels does household appliances need to be bought with Ticket EcoCheque?
How do I deactivate the contactless on my card ?
How to spend Edenred products?
A problem with the Edenred card
I didn't receive my Edenred card
My card is lost or stolen
My Edenred card doesn't work properly
My card is expired
My card is damaged
My Pin Code
How to activate my PIN?
How do I change my PIN code?
How do I deactivate my PIN code?
How to unlock my PIN?
I don't remember my PIN code, how can I retrieve it ?
I am using the correct PIN, but I receive the error message "Wrong PIN" What should I do?
The new card (red)
Can the new Edenred card be used throughout the entire Mastercard network, including abroad?
Can a transaction with a business that accepts Mastercard fail?
How to identify Mastercard network businesses that accept the new Edenred card?
