If you've already owned an Edenred card in the past and you have changed employers, there will be no new card produced because your Edenred card is valid for 5 years.
The same account linked to your existing card will be topped-up by your new employer. If you're not sure whether you've already received an Edenred card in the past, please verify it with your employer.
If you no longer own this card, you have to follow the instructions to block that card. Please find here the instructions.
Your card is already in production and will be sent within 10 working days.
Please, do first verify with your employer whether the card has not already arrived at the firm (the majority of employers opt for a delivery at the firm).
Please, do first verify with your employer whether the card has not already been renewed and if it has not already arrived at the firm (the majority of employers opt for a delivery at the firm).
Your card may have been sent back to Edenred due to an incorrect address. Please check your data on Myedenred.be. Sign in to your personal web space, a pop-up will appear and you will be able to confirm your address. Once your address is confirmed, we will sent your card to the address you've mentioned.
Good to now
Your employer does also have a view of your card via his Customer Webspace and can even order a new one following the process on this page.