The Edenred products have different validity periods:
- Ticket Restaurant: 1 year
- Ticket Compliments: 1 year
- Ticket Ecocheques: 2 year
The expiry date therefore depends on the product and its loading date.
You can easily retrieve find your tickets' expiry date on:
When you log on to your MyEdenred Webspace, you will see the first expiry dates under each balance:
If you have created a personal web space, you will also be notified several times by e-mail when your checks expire:
For Ticket EcoCheque and Ticket Compliments:
- 6 months before the expiry date
- 90 days before the expiration date
- 15 days before the expiration date
- 90 days before the expiration date
- 15 days before the expiration date
WARNING!
Create a personal MyEdenred webspace if you do not have one yet. That way, we can surely inform you by e-mail when your Tickets are about to expire.
To consult the expiration date of your vouchers, please download the app "MyEdenred" from Edenred Belgium. U can recognize it by this icon:
U can find the expiration date underneath your balance.
Enter your card number and choose option 1 to check your balance. You will then receive all balance information, including the expiry dates.
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