Did you receive an e-mail that we are creating an Edenred card, but is the address we mention not correct? Then you should contact your employer as soon as possible, so she / he can change the address via the Customer MyEdenred Web Space.
In a few days, you will receive another e-mail from us that we have sent your Edenred card. If this address is still incorrect, then apply the following steps:
1. Your card will probably be resent to Edenred. If that is the case, you will receive an e-mail that explains how you can ask for a new delivery.
2. If you still did not receive your card after 20 days, than you can ask your employer to order a new card via her / his Customer MyEdenred Web Space. More information for your employer is to be found on this page.