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  1. Edenred - Helpdesk
  2. Ekivita

Ekivita

Activation/migration of my account

  • How do I activate my Ekivita Edenred account?
  • What should you do if you have not received your identification code?
  • What should you do if you can't find your activation code?
  • What should you do if you had a Merits&Benefits account and you are not able to activate your account on the new Ekivita Edenred benefits platform?

The payment of vouchers

  • Why purchase a voucher?
  • How can you purchase a voucher?
  • What payment methods are available?
  • Is there a voucher purchase limit?

The use of vouchers

  • How can you use your voucher?
  • How can you find out what your voucher’s expiry date is?
  • How do you find out the balance of a voucher?
  • Do you need to spend the exact amount on the voucher?
  • Does the entire value of the voucher need to be spent in one go?
  • Do you need to print the voucher to use it?
See all 9 articles

Ekivita Edenred voucher

  • How do I use my Ekivita Edenred gift voucher?
  • Where can you find information about your Ekivita Edenred voucher?
  • What should I do if I can’t find the codes for my Ekivita Edenred gift voucher?
  • How can you check the balance on your Ekivita Edenred voucher?
  • Can you buy a voucher which is worth more than your Ekivita voucher?
  • Do you need to spend all of your Ekivita voucher in one go?
See all 7 articles

Ekivita Mobile App

  • My app isn’t working. What should I do?
  • How can you access the Ekivita Edenred app?
  • How can you download the Ekivita Edenred app?
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