Which data processings does Edenred?

Edenred is responsible for the following treatments :

  • Management of Ticket Restaurant
  • Management of Ticket EcoCheque
  • Management of Ticket Compliments
  • Management of Chèque Consommation (also known as “Consumptiecheque”)
  • Management of Mobility Edenred Services
  • The use of Myedenred Website and/or Myedenred App
  • The use of the Mobility Edenred Website and/or the Mobility Edenred Application
  • The use of the Ekivita Platform and/or Application
  • The use of the Online Shop
  • The promotion of Edenred Belgium's products and services
  • The promotion of the products and services of third-party partners by Edenred Belgium
  • The use of the Edenred Website, social networks and contact that is not part of the other processing
  • Security
  • Statistics


Personal data that may be subject to one or more of the above mentioned treatments are as follows (among others):

  • identification data: last name, first name, address, national security number, landline and/or mobile number, email address, username, password;
  • personal characteristics: birth date, title, language;
  • electronic identification data: IP addresses, cookies;
  • data relating to transactions made using the service vouchers;
  • data relating to the behaviour and habits of Users when using the Myedenred Website and/or the mobile Application;
  • data relating to incidents that may occur while using the Myedenred Website and/or the mobile Application.


This corresponds to the following categories of data subjects:

  • users of electronic or paper vouchers ;
  • users of the MyEdenred & Edenred website ;
  • the users of the service Mobility Edenred ;
  • the suers of the website Mobility Edenred ;
  • the users of the Ekivita platform ;
  • any person who comes into contact with Edenred using the different channels offered.

 

The legal obligation is 7 years. Edenred has set a deadline of 10 years to cover possible requests to search for information prior to 7 years.

Is personal data used for other treatments / purposes?

No. Unless the user has given explicit consent to receive marketing messages from Edenred. We share the data with the public authority if it is required.

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