How can I recover my forgotten Mobility PIN?

Go to your webspace via https://mobility.edenred.be

  1. Select Home from the menu.
  2. Click on Forgotten PIN button
  3. You land on a PIN recovery page asking you to confirm your identity.
  4. Your username is entered automatically, enter your password and click on the OK button.
  5. Enter your card’s CVC2 code and click on OK button. The CVC2 is available on the back of your card.
  6. Your PIN will appear for a limited amount of time in order for you to memorize it
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