I am using the correct PIN, but I receive the error message "Wrong PIN" What should I do?

Please send your card back the the address below in order for us to test the card in our lab.

Edenred Belgium
Carte Labo
Boulevard du Souverain 165, boîte 9
1160 Bruxelles

After the tests have been done, we will inform you of the results and tell you if a new card will be ordered

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