How to activate my PIN?

  1. If you want to change your PIN code, you have to go to your personal webspace.

  2. Click on "Manage my card".

    Manage_Card_EN.png

  3. Next, click on "PIN code" for the card, for which you would like to modify the PIN code. 

    Manage_Card_PIN_EN.png

  4. Please insert your logins (email address & password) for safety reasons.

    1-Confirm_Identity_EN.jpg

  5. Now you can start the PIN activation process.

    2-Activation_PIN_EN.jpg

  6. Then insert your CVC code, the 3 numbers at the back of your card, after the PAN code.

    3-Fill_In_CVC_EN.jpg

  7. Now, you can put in the new PIN code of your own choice. 

    4-Pincode_EN.jpg

  8. The activation confirmation will be shown on the screen as follows. At your next "contact" payment (that means when you have to put your card in a terminal), no PIN code will be demanded. The PIN code will be asked from the 2nd payment onwards. .

    5-Almost_Done_EN.jpg

  9. Once you have made this 2nd payment, the status of your PIN code will be changed into "Active".
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