401 error when managing your PIN code

Following a technical incident, you may be confronted with a 401 error when managing your pin code.  While waiting for the resolution of this technical problem, several solutions are available to you:

1. If you were connected on your smartphone
   

   • Please log in via your computer's web browser to proceed to the PIN management screen

2. If you were logged in on your computer:
   

   • Please change your web browser (example: from Google Chrome to Mozilla Firefox)

3. If neither method works: 
   
   • Please contact us via the following form en chose the reason "I have a PIN code problem" : Error 401